Usability and the Bush victory
I just finished reading Nielsen's article on Bush and Kerry's email newsletters and I think he makes some really interesting points related to the campaigns internet strategies. While Kerry focused most of his efforts towards fundraising in the final week of the campaign, Bush used the internet as a GOTV tool and was able to bring his campaign to victory. While I had never really thought about it before, I can definitely see how Kerry could have capitalized more on web use rather than alienating his supporters with annoying fundraising appeals down the home stretch. This seems like poor planning on the Kerry campaign's part as it would seem like the campaign should have been focused on turning out support rather than trying to get more money so late in the campaign. This should be a lesson to future campaigns in that the net needs to be taken seriously as a turn out tool and that strategic thinking needs to go into how a campaign operation heads into the end of a campaign.


2 Comments:
I agree 100%! This is especially maddening since we all know that Kerry finished the campaign with 16 million in the bank. He annoyed and alienated his key supporters for money he didn't even need.
The Bush campaign clearly had a better sense of how to use the Internet in an effective and strategic manner.
I think you are both absolutely correct, but I also think it just demonstrates the different strategies both candidates had. Kerry believed in order to win he needed to outraise the Bush machine. Bush, already with a huge warchest, had the luxary of focusing on GOTV.
In hindsight it is easy to fault Kerry's strategy, but arguably, he stuck to it and was successful in achieving his goal...so did Bush.
In the end Bush's GOTV edged out Kerry's Fundraising by less than 1%.... a few thousands votes swing in Ohio and we are criticizing Bush's web strategy and not Kerry's.
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